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Frequently Asked Questions
 

Q : What is the difference between a Redbook CD and Orange Book CD?

A : A Redbook CD is any cd that is finalized and can be played in any standard CD player. An Orange book is a CD that can have additional recording added to it and is not suitable as a master.

Q : What is the maximum length of a CD?

A : Seventy nine minutes and 59 seconds.

Q : What is the maximum number of tracks that can be put on a CD?

A : The maximum number of tracks is 99.

Q : Is there any sound quality loss copying from one cd to another?

A : No. Digital copies do not suffer the types of audio loss or degradation that analog recording methods do.

Q : Do the package prices listed include graphic design services?

A : Packages with artwork do not include graphic design. Supplying your own artwork will help you avoid additional charges.

Q : Do you accept credit cards?

A : Yes, we accept all major credit cards.

Q : Do I have to pay in advance?

A : Yes. We require a minimum 50% deposit on all orders. The balance is due upon shipment or pickup.

Q : Can I see proofs before you do the work?

A : Yes. Proofs are provided before any work is sent to press.

Q : What are the shipping costs?

A : Shipping costs are quoted based on weight and location.

Q : Can I come to your office to see samples of your work?

A : Yes. Our office is open 11 AM to 6 PM weekdays.

Q : Are you also a recording studio?

A : No, but we do have a mastering studio on site.

Q : Can you graphic designers layout my artwork?

A : Yes our design team can help you every step of the way.

Have a question in regard to preparing your order? Email us at support@rllabs.com